FAQ'S

Q; Loose Sugar? Where in the world did that name come from?

A: Awesome story. We're glad you asked!

When baker Lindsey Beckworth was in college, she took a few film classes abroad that were centered around the Cannes Film Festival. One of the classes required a group project where the group had to create and pitch a film idea. Lindsey's group created a fantastical tale of a lovesick fortune cookie maker. The film was called Loose Sugar...and we suppose the rest, as they say, is history.

 

Q: How/when will my order ship?

A: All online orders are shipped on Monday-Wednesday. Orders are shipped via UPS in sturdy brown kraft mailers with custom inserts to ensure that they arrive in the best condition possible. If you need your order sooner, please email lindsey at loosesugarbakery.com, and we can work with you to accommodate.

 

Q: Does Loose Sugar offer custom packaging/gift boxes?

We do! Our gift boxes make great gifts for friends, family, corporate clients and wedding guests.  We do require minimum numbers for custom orders, however. Send us an email with "custom order inquiry" in the subject line for more info.  Please include the general scope of your project, and we can get back to you with a more customized quote.

 

Q: Where are you guys located? I want to stop by and say hello!

A: We operate out of a commercial kitchen near Sandersville, Ga. that is currently closed to the public. We still love to connect with our customers, though! Check out our Instagram and Facebook accounts for our market and festival dates, and plan to come say hi when we come to a city near you.

 

Q:  How can I get in touch with you?

A: Give us a call at 478.232.9793 or email lindsey at loosesugarbakery.com

 

Q:  Can you make pralines on-site at a wedding or other special event?

A: We sure can!  We can bring our mobile set up and make warm, fresh pralines that your guests are sure to enjoy. Email us for more info.  Please include "cooking on site" in the subject line.

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